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Privacy Policy

This is an English translation provided for convenience. In case of any discrepancy, the Polish version prevails.

Privacy Policy of the Teeter Polska Store
https://teeter.pl
(the "Store")

Dear User,

We care about your privacy and want you to feel comfortable while using our services. That is why below we present the most important information about the rules on which we process your personal data and about the cookies used by our Store. This information has been prepared in accordance with the GDPR, i.e. the General Data Protection Regulation.

PERSONAL DATA CONTROLLER

FLEXLIFE Sp. z o.o. (limited liability company), with its registered office at ul. Opolska 100m, 47-300 Krapkowice, Poland, entered in the National Court Register (KRS) - Register of Entrepreneurs - by the DISTRICT COURT IN OPOLE, VIII COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER, under KRS no. 0001074700, NIP (tax ID) 7492118715, share capital PLN 5,000.00.

If you wish to contact us regarding the processing of your personal data, please write to us at: sklep@teeter.pl.

YOUR RIGHTS

You have the right to request:

  • access to your personal data, including obtaining a copy of your data (Art. 15 GDPR or - where applicable - Art. 13(1)(f) GDPR),
  • rectification of your data (Art. 16 GDPR),
  • erasure of your data (Art. 17 GDPR),
  • restriction of processing (Art. 18 GDPR),
  • transfer of your data to another controller (Art. 20 GDPR).

You also have the right to:

  • object at any time to the processing of your data:
    • on grounds relating to your particular situation - to the processing of personal data concerning you that is based on Art. 6(1)(f) GDPR (i.e. on the legitimate interests pursued by us) (Art. 21(1) GDPR);
    • where personal data are processed for direct marketing purposes, to the extent that the processing is related to such direct marketing (Art. 21(2) GDPR).

Contact us if you wish to exercise your rights. You may object to our use of cookies (described below) in particular by means of the appropriate browser settings.

If you believe that your data are being processed unlawfully, you may lodge a complaint with the President of the Personal Data Protection Office (UODO).

PERSONAL DATA AND PRIVACY

Below you will find detailed information on the processing of your data, depending on the actions you take.

1. Placing an order in the Store - part 1

For what purpose?
fulfillment of your order
On what basis?
sales agreement (Art. 6(1)(b) GDPR) a legal obligation related to accounting, requiring us to process your personal data (Art. 6(1)(c) GDPR)
For how long?
for the term of the above-mentioned agreement until the expiry of our legal obligation related to accounting
in addition, your data will be processed until the end of the period during which claims may be pursued - by you or by us
(you will find more information on this in the last table of this section)
What happens if you do not provide your data?
you will not be able to place an order

2. Placing an order in the Store - part 2

For what purpose?
adapting the Store to Users' needs and improving the quality of our services, based on reviews submitted by Buyers via a satisfaction survey service
On what basis?
our legitimate interest, consisting in processing your data in order to survey your satisfaction with our services (Art. 6(1)(f) GDPR)
For how long?
if you do not submit a review - for 7 days from your purchase or until we accept your objection to the processing; if you do submit a review - until it is deleted or until we accept your objection to the processing*
in addition, your data will be processed until the end of the period during which claims may be pursued - by you or by us
(you will find more information on this in the last table of this section)
What happens if you do not provide your data?
we will not take your opinion about our Store into account in its further development
* whichever applies in a given case and occurs first

3. Creating an account in the Store

For what purpose?
performance of the agreement for the provision of the Store account service
On what basis?
service agreement (Art. 6(1)(b) GDPR)
For how long?
until the account is deleted by you or by us at your request
in addition, your data will be processed until the end of the period during which claims may be pursued - by you or by us
(you will find more information on this in the last table of this section)
What happens if you do not provide your data?
you will not be able to create an account and use its features, such as viewing your order history or checking your order status

4. Contacting us (e.g. to ask a question)

For what purpose?
handling your inquiries or requests
On what basis?
an agreement or steps taken at your request prior to entering into it (Art. 6(1)(b) GDPR) - where your inquiry or request concerns an agreement to which we are or may become a party our legitimate interest, consisting in processing your data in order to communicate with you (Art. 6(1)(f) GDPR) - where your inquiry or request is not related to an agreement
For how long?
for the term of the agreement binding us or - if no agreement is concluded - until the end of the period for pursuing claims - see the last table of this section* until the end of the period for pursuing claims - see the last table of this section - or until we accept your objection to the processing*
in addition, your data will be processed until the end of the period during which claims may be pursued - by you or by us
(you will find more information on this in the last table of this section)
What happens if you do not provide your data?
we will not be able to respond to your inquiry or request
* whichever applies in a given case and occurs first

5. Browser settings or a similar action allowing analytics to be performed

For what purpose?
analysis of how you use and navigate the Store website, in order to adapt the website to Users' needs and behavior
(you can read more about this in the "Analytics" and "Cookies" sections of the Privacy Policy)
On what basis?
our legitimate interest, consisting in processing data for the above purpose (Art. 6(1)(f) GDPR)
For how long?
until the cookies used for analytics purposes expire or are deleted by you*
What happens if you do not provide your data?
we will not take your preferences regarding the use of the Store into account in its development
* whichever applies in a given case and occurs first

6. Your consent to receive marketing content from us (e.g. information about special offers)

For what purpose?
sending marketing information, in particular special offers
On what basis?
your consent to our marketing activities (Art. 6(1)(a) GDPR)
For how long?
until you withdraw your consent - remember, you can withdraw your consent at any time. Processing of data until you withdraw your consent remains lawful.
in addition, your data will be processed until the end of the period during which claims may be pursued - by you or by us
(you will find more information on this in the last table of this section)
What happens if you do not provide your data?
you will not receive our marketing materials, including information about our special offers

7. Taking an action or failing to act in a way that may give rise to claims related to the Store or our services

For what purpose?
establishment, pursuit or defense of possible claims related to a concluded agreement or services provided
On what basis?
our legitimate interest, consisting in processing personal data for the above purpose (Art. 6(1)(f) GDPR)
For how long?
until the limitation period for claims expires or until we accept your objection to the processing*
What happens if you do not provide your data?
inability to establish, pursue or defend claims
* whichever applies in a given case and occurs first

PUBLICATION OF DATA

If you decide to publish a comment, its content and your signature will be visible to other users of the Store.

We do not disclose your e-mail address to other users - unless you do so yourself.

ANALYTICS

We carry out analytics in the Store aimed at making it more intuitive and accessible - with respect to you, this will take place if you allow such activities. As part of the analysis, we will take into account the way you navigate the Store, e.g. how much time you spend on a given subpage or where in the Store you click. This allows us to adapt the layout and appearance of the Store, as well as the content published in it, to Users' needs.

DATA SECURITY

When processing your personal data, we apply organizational and technical measures in compliance with the applicable laws, including encryption of the connection with an SSL certificate.

COOKIES

Like most websites, our Store uses so-called cookies. These files:

  • are stored in the memory of your device (computer, phone, etc.);
  • do not change the settings of your device.

In this Store, cookies are used for the following purposes:

  • remembering your session
  • statistics
  • marketing
  • providing Store features

To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can view this information by pressing the F1 key in your browser. In addition, you will find relevant guidance on the following pages, depending on the browser you use:

Below you will find information about the functions of the cookies we process and their expiry periods.

cookie name cookie expiry period cookie function
polityka session duration Statistics

Using the appropriate options of your browser, you can at any time:

  • delete cookies,
  • block the use of cookies in the future.

In such cases, we will no longer process them.

You will find more information about cookies on Wikipedia.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of third parties that support us in running our business. We entrust your data to them for processing - these entities process data solely on our documented instructions.

Below you will find a list of the recipients of your data:

ACTION DATA RECIPIENTS TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
any action related to the Store hosting provider does not take place
entity providing us with technical/IT support does not take place
persons cooperating with us under civil law contracts who support our day-to-day operations does not take place
operator of the online sales platform does not take place
placing an order in the Store payment provider does not take place
provider of software facilitating business operations (e.g. accounting software) does not take place
provider of standard office software (including an e-mail mailbox) does not take place
accounting office does not take place
using the chat tool available in the Store entity providing the chat tool available in the Store does not take place
your use of services provided to us in connection with the Store by social media platforms social media platforms does not take place
participation in a satisfaction survey regarding our services or products entities enabling the posting and comparison of reviews of the Store or products does not take place
contacting us (e.g. asking a question) provider of standard office software (including an e-mail mailbox) does not take place

In addition:

competent public authorities, to the extent that we are required to make data available to them.

GOOGLE TOOLS

We use the services of Google Ireland Ltd.: Google Analytics (visit statistics), Google Ads (ad performance measurement and remarketing) and the Google Customer Reviews program. These services may store and read cookies in your browser - solely in accordance with the consents given in the cookie banner.

After placing an order, you may voluntarily agree to take part in a Google survey. In that case, we will provide Google with your e-mail address, order number, country of delivery and estimated delivery date, so that Google can ask you to rate your purchase. More information: policies.google.com/privacy.

Questions? Let's talk.

We will help you choose - Mon-Fri 9:00-16:00, by phone or e-mail.