Our company makes every effort to ensure that Customers shopping with us have a guarantee of security regarding:
- the quality of goods,
- the personal data entrusted to us,
- the process of placing and fulfilling orders
We use the most advanced mechanisms currently available to protect the transmission and storage of personal data. All data is stored on a dedicated server protected by a firewall that cannot be broken into from the internet. Only selected and specially trained employees of our company have access to the data.
We take great care to ensure high-quality product descriptions and provide accurate technical information supplied to us by the manufacturers.
100% safe delivery of ordered products. Every shipment in our warehouse is packed by 2 people who check each other's work. Every item we ship is insured for its full value. We work with specialized courier companies that guarantee safe delivery of your parcel. If, due to damage or non-original packaging of the delivered parcel, there are doubts about its condition, please do not accept the shipment, as this may cause the courier company to reject the complaint. Please inform us of the incident, and once we receive confirmation of the parcel damage from the courier company, we will send new goods as soon as possible or refund the amount paid
Every product purchased from us is covered by the manufacturer's warranty. We provide warranty service at the highest level
How to shop safely online
Before you shop at any online store, always make sure:
- that the store is owned by a registered company
- that the company provides the address of its registered office
- that the information about the store owner includes details such as the tax identification number (NIP) and business register entry number
- that a contact phone number is provided
- that the store provides terms and conditions describing, in addition to payment methods and shipping times, how to file complaints and how to withdraw from a purchase.